Victim Support - Victim Support is an indepedent charity which providse free and confidential support and information to help people cope with the effects of crime
http://www.victimsupport.org.uk/
Local Government Ombudsman Service - the local government ombudsmen investigate complaints of injustice arising from maladministration by local authorities and certain other bodes. Ombudsmen investigate complaints about how the counci has done something but they cannot question what a council has done simply because someone does not agree with it.
http://www.lgo.org.uk/