Rogue traders given a clear message - the Royal Borough is a no-go area

Doorstep crime was in the spotlight at a recent day of action in the Royal Borough.

Trading standards officers, together with officers from Thames Valley Police and community wardens, took to the borough's streets on Wednesday (20 May) to talk to tradesmen and residents as part of the one day national initiative.

They advised residents about the perils of dealing with traders who simply turn up at the door and offer to do work as well as the importance of ensuring that any work being carried out is undertaken by reputable tradesmen.

Cllr Phill Bicknell, lead member for public protection, said: "This is the latest in a series of initiatives on doorstep crime being carried out by the council's trading standards service to help protect local people from rogue traders.

"Residents need to be on their guard when dealing with cold callers and should never agree to have work done on their homes by strangers who just turn up out of the blue. You might agree to have work done for one price and then get a bill for far more than you were expecting, and the quality of the work carried out will probably be very poor. The trader will then be impossible to get hold of afterwards so you could lose a great deal of money. Only use traders that you know and trust."

Cllr Colin Rayner, lead member for highways and streetcare (which includes community safety), said: "This is a really good example of trading standards, community wardens and the police working together to address a key issue that matters to residents.

"These unscrupulous traders target vulnerable members of our community and this day of action sends out a clear message that the Royal Borough is a no-go area for these opportunist criminals.

"Before you employ anybody ask for written references and make sure you have their full name and address and VAT number if possible. If you can, call their land line to verify their details. Always get a quote in writing before they start working and never pay any money up front. Use someone recommended by your friends or family or check with the borough's trading standards service if you are in any doubt."

Superintendent Tim De Meyer, local police area commander, said: "These crimes are difficult to solve, precisely because the villains prey on the most vulnerable people. That is why prevention is so important. I am desperately anxious that we continue to work together closely to protect people and make it hard for rogue traders and distraction burglars to commit their vile crimes in the Royal Borough."

Anyone who is concerned that they have been duped or have had suspect workmen knock at their door claiming that their roof, driveway, gutters, gardens or other parts of the home need work is asked to contact the borough's trading standards service on 01628 683802 or email trading.standards@rbwm.gov.uk